---
Article:
  - Art. 3(21) DORA
Text:
  - '[[DORA]]'
tags:
  - Definition
Language: English
NoteType: Definition
Definition: null
aliases:
  - services TIC
icon: "\U0001F4D2"
Définition: "digital and\_services provided through ICT systems to one or more internal or external\_users\_on an ongoing basis, including\_hardware as a service and hardware services which includes the provision of technical support via\_software\_or firmware updates by the hardware\_provider, excluding traditional analogue telephone services"
title: ICT services
modified: null
---

| **English**                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | **Français**                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| digital and [data](app://obsidian.md/Work/Tech%20Data/Definitions/data.md) services provided through ICT systems to one or more internal or external [users](app://obsidian.md/Work/Tech%20Data/Definitions/user.md) on an ongoing basis, including [hardware](app://obsidian.md/Work/Tech%20Data/Definitions/hardware.md) as a service and hardware services which includes the provision of technical support via [software](app://obsidian.md/Work/Tech%20Data/Definitions/software.md) or firmware updates by the hardware [provider](app://obsidian.md/Work/Tech%20Data/Definitions/provider.md), excluding traditional analogue telephone services | les services numériques et de données fournis de manière permanente par l’intermédiaire des systèmes de TIC à un ou plusieurs utilisateurs internes ou externes, dont le matériel en tant que service et les services matériels qui englobent la fourniture d’assistance technique au moyen de mises à jour de logiciels ou de micrologiciels réalisées par le fournisseur de matériel, à l’exclusion des services de téléphonie analogique traditionnels |
**Art. 3(21) DORA**